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 Tel/Minicom: 01603 404440
Fax: 01603 404433
Email: nda@norfolkdeaf.org.uk






Hearing Loss Awareness Training
The aim of the training is to increase the understanding of the challenges faced by people with all degrees of hearing loss in the workplace and in social settings.

In Norfolk, over 125,000 people have some form of hearing loss. Their difficulty in hearing may not always be evident to those they meet. Whilst some people will wear badges to show that they are reliant on lipreading, others prefer not to highlight their difficulties and unless you notice a hearing aid, you may not be aware that your customer or colleague is having difficulty understanding you.


At the NDA, we offer up­to­date, high­ quality training to help organisations and individuals engage with the basics of hearing loss. Through presentations and interaction with our experienced trainer, participants can gain an understanding of the challenges that may impact people with hearing loss, as well as learning simple ways that they can make communication easier for those with hearing difficulties.


We will be running training at the NDA offices on Thorpe Road, Norwich on the following dates:­


    • Friday 28th April 2017 - 2-5pm
    • Thursday 18th May 2017 - 2-5pm
    • Friday 23rd June 2017 - 10-1pm


As well as covering Hearing Loss Awareness topics the sessions also incorporate an introduction to some of the Assistive Listening Technology available for people with hearing loss. Sessions cost £25 per person​including tea/coffee and all materials. Many local businesses and organisations have already taken the opportunity to up­skill their staff in Hearing Loss Awareness, including Norwich Theatre Royal, MSI and a number of schools and legal firms. We have also trained students at UEA and City College Norwich.


For organisations that would like training at their premises, we offer our three hour training for £250 plus travel expenses​to train a maximum of 16 people.


Training is available to any commercial and public sector enterprise, charities, community organisations or groups of individuals, and a range of programmes is available to meet the needs of these different organisations.  


Training can be delivered at your own venue or at our accessible training room.  Our trainer will train individuals within your organisation to communicate effectively with people who have a hearing loss.




Find out more:

For further details, download our leaflet click here: Hearing Loss Awareness Training Information.


To book, call the NDA on 01603 404440, email us at nda@norfolkdeaf.org.uk





HALT Booking Form

To download a booking form, click here.

What the delegates say

"There was information given that I had not considered even though my own mother is hard of hearing. Especially how each individual's hearing loss varies."


"Very clear, good visual backup. Cheerful and easy to listen to."

"Made it easy for me as a person with learning difficulties to understand."

"Liked the use of ear plugs and headphones [to simulate the experience hearing loss]."

"Has given me some ideas for working in my setting and food for thought."