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 Tel/Minicom: 01603 404440
Fax: 01603 404433
Email: nda@norfolkdeaf.org.uk

 

@norfolkdeaf

 

 

 Assistive Listening Technology Service

Here at the NDA we like to consider assistive technology as the means of moving from OK hearing to living with the fullest most vibrant sound your hearing will allow. Hearing music, TV, telephones, or in the theatre can be difficult or unsatisfactory, even with the latest most advanced aids. That is why we sometimes need additional equipment to make that difference.  We offer open and appointment-based clinics where you can obtain impartial advice.

 

For advice on phones, TV listeners and listening in social situations, we hold open clincs every Thursday morning at our Thorpe Road offices and on occasional Wednesdays at the ACT Centre  in Aylsham.

For advice on listening in the workplace, higher education and more complex issues, we offer appointments on Tuesdays at Cromer Hospital and at Thorpe Road. 

 
Assistive Listening Technology Advice Clinics

Advances in hearing aid technology means that there is an increasing demand for a different level of assistance for those who need more complex equipment to improve their ability to hear in more challenging situations. The latest streaming devices, such as the Phonak Roger Pen, transmit sound straight into the hearing aids and offer superb quality access to sound in the workplace, educational lectures and in social situations. Purchasing this equipment can involve complex purchasing decisions. To address this need we are offering appiontment-only clinics at our Thorpe Road premises and at the Cromer Hospital Audiology Department. The timetable for July - December is 2017 is as follows:  

 

 

Location

Times

July

Aug

Sep

Oct

Nov

Dec

ACT Centre
St Michaels Avenue,
Aylsham
NR11 6YA

10am – Noon

26

 

27

 

29

 

Open clinic on one Wednesday every other month

Cromer Hospital
Audiology Department
Mill Road
Cromer
NR27 0BQ

10am – Noon

4

1

12

10

7

5

18

15

26

24

21

19

Clinic by appointment only. Please phone 01603 404 440 **

Norfolk Deaf Association
120 Thorpe Road
Norwich
NR1 1RT

10am – 1pm

Open Clinic Every Thursday

10am – Noon

11

8

5

3

15

12

25

22

19

17

28

-

Tuesdays by appointment only

 

Note: ** The Assistive Listening Technology Clinic at Cromer Hospital is an advisory service offered by the Norfolk Deaf Association (NDA) by kind permission of the Cromer and District Hospital and is not connected with the Audiology Department.  All enquiries related to this service should be directed to the NDA.

 

How Assistive Listening Technology helps

 


Today's digital hearing aids provide accurate and natural sounding hearing for most people and are programmed to help you hear speech in normal conversation, even in quite challenging environments. However, there are still times when you might struggle to hear the TV or phone as clearly as you would like, which is when additional assistive devices could be of help. Typical areas of hearing difficulty are:

  • Listening to TV
  • Listening to Telephone
  • Listening in meetings
  • Listening to music
  • Listening to mobile devices

 

 

 

 

 

 

Hearing Loss and Safety

If you are not wearing your hearing aids, at night or at other times, you need devices that will wake you up if needed and keep safe. Flashing lights or pillow vibrators are indispensible for such devices as: 

  • Fire alarms
  • Doorbells
  • Alarm clocks
  • Phone ring indicators.

The clinics aim to help you try and select equipment to help you in your daily lives. Equipment is available to help with day-to-day living, with social life, with work life and with safety of those with hearing loss.

 

The importance of the service in today's economic climate is that equipment must be purchased privately. Assistive technology can be very expensive and seem more complicated than it really is. The help we offer you in selecting the correct equipment can be crucial.  Experienced staff and volunteers at the clinics offer free advice and help you to try out equipment such as phones, loops, personal listeners and alerting devices.

 

Please bring your hearing aid booklet or card with you or or hospital referral form if you have one. You do not need these to obtain advice but it may help us understand the settings on your hearing aids and how best to advise you.

 

Please note that the NDA do not sell equipment, nor can we supply equipment free of charge. However, we can provide you an opportunity to try some items and provide information about how to place orders with Sarabec, Action on Hearing Loss (RNID) or Connevans, the three main suppliers of devices for people with hearing loss.

 

Placing an order

If you wish to make a purchase, the volunteer can assist by helping you to complete an order form, ensuring that you claim VAT relief on your purchase if you qualify. We currently work with three suppliers who are:

  • Sarabec
  • Connevans
  • Action on Hearing Loss (AHL – formerly RNID). This is the Solutions catalogue 

 

Important note
 

NDA act as an agent for the above suppliers. The sales contract is between the supplier and the client. Items are delivered by post directly to the your home and any defective or unsuitable items must be returned directly to the supplier by the client. The suppliers provide clear guidance on this, which is contained in the order information.

  

 

 

 

What our service users say
 

"Please thank your staff for their patience. I was struggling to understand how to use the TV listener that we purchased. After 3 phone conversations with a member of your staff we are able to use the listener now and we can both enjoy our programmes."